EDUCATION SESSION 1
FACILITY OPERATIONS
The process from when a community begins to think about a new recreation center and when the doors officially open can take three, four, or more years. Has the pre-planning been thorough? Do you understand your market? Is the community and decision-maker group on board? Has the design process matched the initial desires of the community, and will the expected building performance be the same? These questions must be asked because, for many parks and recreation professionals, opening a Community Recreation Center is a quantum leap in the services they provide. This workshop uses case studies and benchmarking data to provide a look at the strategies and processes to set up your center for success.
Meet the Speaker
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Jenna Katsaros
Facility Performance Advisor, Former Parks & Recreation Superintendent
Jenna brings experience from both sides of the hiring table, progressing from recreation research specialist to superintendent throughout her 15-year career with the City of Aurora, CO. Now as a recreation center Facility Performance Advisor, she connects with park and recreation professionals nationwide, conducts research on operational performance, and maintains an extensive database of facility performance data.